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Implementation Overview & Process

Achieving a Successful Deployment

Sonicu implementations are designed to be efficient, accurate, and minimally disruptive. Whether installation is handled by Sonicu, a trained partner, or the customer, the process follows a proven framework to ensure proper setup, reliable connectivity, and confidence from day one.

Phase 1-4

This phased implementation approach gives partners a clear framework to set expectations, guide customers, and confidently position Sonicu solutions—from planning through long-term success.

For questions about implementation options or professional installation services, contact partners@sonicu.com

Phase 1: Planning & Preparation

Proper planning ensures a smooth and efficient installation.

During this phase, Sonicu or a Sonicu Partner works with partners and customers to:

  • Review project scope, hardware requirements, and site details

  • Confirm installation approach (self-install, partner-led, or Sonicu professional installation)

  • Prepare hardware, sensors, and calibration needs

  • Align on timelines and readiness for deployment

This phase helps ensure the right equipment is in place and that expectations are aligned before installation begins.

Phase 2: Installation

Installation is completed following Sonicu's best practices for connectivity, accessibility, and regulatory considerations.

Hardware & Sensor Installation includes:

  • Installation of all Sonicu hardware and sensors

  • Proper cable management using tie blocks and zip ties to prevent unplugging or tripping hazards

  • Verification that all hardware is installed correctly and free from damage

For professional installations, Sonicu experts are on-site to ensure accuracy and reliability from day one.

Phase 3: Training & Site Configuration

Once hardware is installed, the system is activated and configured within SoniCloud.

This phase includes:

  • Activation of all monitoring sensors and probes using the SoniCloud Mobile App

  • Naming, organizing, and preparing the SoniCloud platform

  • Initial site configuration to ensure monitoring points are visible and operational

  • Optional SNAP Calibration sensor exchange, including uploading updated NIST certificates

  • A courtesy overview of the hardware to help prevent “no probe” or offline states

This phase ensures users are familiar with the system and that the platform is ready for day-to-day use

Phase 4: Ongoing Support & Optimization

After go-live, Sonicu continues to support long-term system performance and compliance.

Ongoing support may include:

  • Preventative maintenance visits (optional), such as firmware updates, battery replacements, and issue resolution

  • A Site Health Check conducted by the Customer Success Manager (CSM)

  • Identification of missing alarms, long-lived alerts, or configuration gaps

  • Reporting and recommendations to help administrators optimize their SoniCloud setup

This phase helps ensure systems remain accurate, compliant, and reliable over time.