Support: Contact Us

Sonicu offers dedicated support before, during, and after installation to ensure partners and customers have the help they need at every stage of the journey.

The Academy is also readily available for reference at any time -- installation guides, product information, and more.  

Pre-Installation Support

Sonicu Sales Department

Our Sales team supports partners throughout the sales and planning phases, helping ensure solutions are properly scoped and positioned.

Sales Support Includes:

• Demo support

• General sales cycle assistance

• Sales engineering support

• Quoting and quote reviews

Contact Sonicu Sales: sales@sonicu.com

Post-Installation & Technical Support

Sonicu Support Team

Our U.S.-based Support team assists partners and customers after installation to ensure systems are functioning correctly and users are fully supported.

Support Includes:

• Technical troubleshooting

• Help ticket management

• End-user support

• Additional training as needed

Contact Sonicu Support: support@sonicu.com

Partner & Channel Support

Channel Sales Team

Our Channel Sales Team—Becky Meyers and Chris Conese—support partners in growing opportunities and strengthening their partnership with Sonicu.

You can reach them directly at partners@sonicu.com

Channel Support Includes:

• Partner support and enablement

• Assistance with deal registration

• Access to relevant marketing materials

• Lead generation strategy and collaboration